Honestly? No. If you run a business, you need business-grade support (SLAs, priority response). Please check out our dedicated Business Tariff for that. This plan is strictly for private "Friends & Family" use.
No, but for private users, it's usually more than enough. A Service Desk is a human you call when you can't print. We removed that human to save you money. If you need someone to hold your hand while you reset your password, this isn't for you.
Yes, provided the backup ran before you deleted it! We keep the last 7 backup versions (usually the last 7 days). So, if you delete a file today, you have about 7 days to let us know. After that, itβs gone into the digital void forever.
Nope. We use enterprise-grade agents designed to be lightweight. You won't know we are there.
Yes! 300GB is included. If you are a digital hoarder, you can buy extra packs anytime.